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Returns Policy

Thanks for purchasing our products at operated by PPD Collectables.

In the event an item is received broken or damaged, then you will be given a full refund or we’re happy to exchange the item, dependent on what you are likely to prefer.

In order to be eligible for a refund, you have to notify us within 14 days of receiving your goods that you want to cancel. You have another 14 days to return the goods once you’ve told us of your decision.

Returned goods should be sent to the following address:

43, Lyndhurst Drive,



DY10 2PT

United Kingdom

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us.

The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

The money will be refunded to the original payment method you’ve used during the purchase.

For credit card payments it may take up to 14 business days for a refund to show up on your credit card statement.

If anything is unclear or you have more questions feel free to contact us.

© Copyright 2020 PPD Collectables - All Rights Reserved
Registered charity number 1071038 (England & Wales) and SC040914 (Scotland)